Instant Cold Pack (5" x 6") - 1pc - Emergency First Aid

Terms and Conditions

Effective Date: 17^th February 2025

1. Introduction

Welcome to Dollareh Wholesale Corp. (“Dollareh”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Services immediately.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years of age, or the legal age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms. If you are using our Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our website and will be effective immediately upon posting. Your continued use of our Services after such modifications will constitute your acceptance of the updated Terms. We encourage you to review these Terms periodically.

4. Use of Our Services

4.1. Website Use

• Access and Use: You may use our website and related services only for lawful purposes and in accordance with these Terms.
• User Account: Certain areas of our website may require you to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2. Products and Orders

• Product Information: Dollareh makes every effort to display accurate information regarding our products, including descriptions, pricing, and availability. However, we do not guarantee that such information is error-free, complete, or current.
• Ordering: When you place an order, you agree to provide complete and accurate information for processing. We reserve the right to cancel or refuse any order at our discretion, including orders that we suspect are fraudulent or that violate these Terms.
• Payment: Payment for products is due at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method selected.
• Delivery: We will make reasonable efforts to deliver products within the estimated time frame; however, delivery dates are estimates only and may be subject to delays beyond our control.

4.3. No Exchange / No Refund Policy

• Final Sale: All sales are final. Dollareh does not offer exchanges or refunds for products purchased through our Services, except as required by applicable consumer protection laws in Saskatchewan.
• Defective or Damaged Products: In the event that a product is defective or damaged upon delivery, please contact our Customer Support within 48 hours of receipt. We will work with you to resolve the issue in accordance with applicable law.
• Exceptions: This No Exchange/No Refund policy does not apply where Saskatchewan consumer protection laws mandate a refund, exchange, or repair (for example, if a product is not as described or is defective). In such cases, Dollareh will comply with the statutory rights provided under applicable law.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Dollareh or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only. Any unauthorized use of our intellectual property may result in termination of access and legal action.

6. Third-Party Links and Content

Our website may contain links to third-party websites that are not owned or controlled by Dollareh. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Dollareh shall not be liable for any damages or losses incurred from your use of or reliance on any third-party content or websites.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Dollareh, its affiliates, and their respective officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services, including but not limited to loss of profits, revenue, data, or use—even if advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dollareh, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Saskatchewan, Canada, and the federal laws of Canada applicable therein. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Saskatchewan.

10. Account Termination and Suspension

We reserve the right to suspend or terminate your access to our Services, in whole or in part, at any time without notice, for any reason—including, but not limited to, a violation of these Terms or engagement in fraudulent or illegal activities.

11. Complaints and Dispute Resolution

11.1. Complaint Process

If you have any concerns or complaints about our Services or these Terms, please contact us using the information provided in Section 12. We will make reasonable efforts to resolve your complaint in a timely and amicable manner.

11.2. Escalation

If you are not satisfied with our response, you may request a review of your complaint. Should you remain dissatisfied after our internal review, you may escalate your complaint to the relevant consumer protection authority in Saskatchewan or seek legal recourse as provided by applicable law.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our Services, please contact us at:

Dollareh Wholesale Corp. – Customer Support

Email : contactus@dollareh.ca

Address : 140 2nd Avenue South, Saskatoon Saskatchewan S7K 1K5, Canada

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.