Frequently Asked Questions (FAQs)

General

What is Dollareh Wholesale Corp.?
Dollareh Wholesale Corp is a leading retail and wholesale supplier offering a wide range of products to businesses and individuals in Saskatchewan, Canada.

Where are you located?
We are based in Saskatoon, Saskatchewan, Canada. As an online store, we do not have a physical retail location. Orders must be placed online at www.dollareh.ca.

Who can purchase from Dollareh Wholesale Corp.?
Both retail customers and businesses can purchase from us. We offer bulk pricing and wholesale options for businesses.

Products & Orders

What types of products do you sell?
We supply a variety of products, including crafts, party items, health & beauty, household goods, electronics, and general merchandise.

Do you have a minimum order requirement for wholesale purchases?
No, we don’t have a minimum order amount for wholesale purchases. Please contact us for specific details.

Can I place an order online?
Yes, we are an online-only store. Orders must be placed through our website at www.dollareh.ca.

Pricing & Payments

Do you offer bulk discounts?
Yes, we provide special pricing for bulk and wholesale orders.

What payment methods do you accept?
We accept only online payments.

Returns & Exchanges

Do you offer refunds or exchanges?
All sales are final. We do not offer exchanges or refunds unless an item is defective. Please inspect your items before purchase.

What if I receive a defective item?
If you receive a defective item, please contact us within 48 hours of purchase with proof of the defect.

Pickup & Delivery

Do you offer delivery services?
At this time, we do not offer delivery services. All orders must be picked up.

How does store pickup work?

• Once you place an order online, we will notify you when your order is ready for pickup.
• You must pick up your order within the designated time.
• Bring your order confirmation and ID for verification.

Can someone else pick up my order?
Yes, but they must present the order confirmation and a valid ID at the time of pickup.

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Helium Balloons – Orders & Pickups

Can I change my pickup date or time after scheduling?

Yes. You can change your appointment date or time online, or by contacting the store. Inflated balloon orders can only be edited up to 24 hours before the scheduled appointment.

What happens if I miss my scheduled pickup?

If your order is not picked up, an email reminder will be sent 1 hour after your scheduled pickup time, and again 2 hours before store closing. Please note that inflated balloons look their best within 24 hours of inflation. Refunds are not available for missed pickups.

Can I schedule a balloon delivery instead of pickup?

At this time, inflated balloon orders are available for in-store pickup only.

Can I cancel my inflated balloon order?

You may cancel your inflated balloon order up to 24 hours before your scheduled appointment. Refunds are not issued; however, the amount can be applied toward any other product purchase.

Can I schedule a balloon pickup for today?

Yes, same-day pickup may be possible. For the time slot you are looking for, please contact the store directly.

Are balloon appointments available at all stores?

Currently, this service is available at SayvingsMart dollar store located at 140, 2nd Avenue South Downtown.

Business Accounts & Partnerships

Can I open a business account?
At this time, we do not have a separate registration for businesses. The account registration process is the same for both retail and wholesale customers.

Do you offer private label or custom orders?
No, we do not offer private label or custom orders.

Other Policies

How do I contact customer service?
You can reach us via email at contact@dollareh.ca for any inquiries.